This webinar is exploring the guiding principles of conducting compassionate conversations that deliver "bad news" to the people we care for and/or their loved ones. An inter-disciplinary panel of guests from VCH comprised of medical, nursing, and allied health staff, define this concept and offer a shared understanding of how they apply it across the continuum of care.

To complete this course and receive a Certificate of Completion, you must watch the webinar, then pass the Knowledge Check Quizz and complete the Post-Webinar Feedback activity.

Please note that the first 16 minutes and 53 seconds of this webinar have been re-recorded after the live event. The remaining 39 minutes and 28 seconds are part of the original webinar that was held on June 17, 2025. We apologize for any inconvenience this might cause in affecting the viewer experience.